Privacy

We are committed to keeping your personal information safe.  We process personal information in accordance with data protection legislation.

Privacy and Personal Data

We are committed to keeping your personal information safe. We process personal information in accordance with data protection legislation.

 

Why do we ask for personal information from you?

We ask for personal information from you when you use our website for the following reasons:

To process your order
To send you confirmation of your order by email
To claim Gift Aid

What happens to your data?

Your personal data is held securely by SHL in accordance with data protection legislation. When you book tickets through our website, we will email you to confirm your order details. For more information about how we manage your data please see our Privacy Notice.

We use FDMS for collecting and processing financial data and they comply with PCI DSS regulations.

If you choose tickets that include a donation and you Gift Aid your order, your personal data will be passed on to HM Revenue & Customs only for the purpose of claiming Gift Aid on your order. Your personal data may be stored by HM Revenue & Customs for up to seven years for the purposes of financial auditing.

We endeavour to ensure that the third parties we use to run this area of the website collect and process your data in accordance with data protection legislation and comply with our Privacy Policy.

 

Removing your personal data

You have the right to have your data removed from the SHL systems at any time. In some cases we may be unable to remove your personal data from third party systems, such as those belonging to HM Revenue & Customers.

If you have any questions regarding the use of your data, please email: dataprotectionofficer@silverstone.co.uk.

 

Cookies

When you visit the website we may send you a cookie. A cookie is a text-only string of information that is stored by the web browser on your device so that the website can remember who you are.

Cookies are used in the following ways:

To compile anonymous, aggregated statistics that allow us to understand how users use the website and to help us improve the website
To temporarily identify a user throughout the browser session in order to remember the selections from previous pages.

For further information on how we use cookies, please see our Cookie Policy.

 

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